AFTER SALES
We help you with those daily tasks that we know take up so much time.
You can choose from this list of the following procedures:
OWNER
CHANGE
The process of changing ownership is usually very complicated which is why we take care of it for you.
We ensure that the paperwork is carried out immediately, simply by providing the accrediting documentation, without the need for a registration form.
ADAPTTION
OF YOUR PLAN
Our team works to adapt your plan to the needs of your consumption, in this way your bill will be customized in a personal way and without upcharges.
POWER
OPTIMIZATION
We adjust the amount of power contracted, based on your daily demand, so you don’t pay for what you don’t use.
The adaptation of energy to the amount required is the key of the development of “environmental savings”.
DUPLICATE
INVOICE
We are 100% transparent and therefore we want you to have quick and easy access to your invoice. We can send it to you by the means that is most suitable for you: via email, Whatsapp message or even deliver it to you in person.
CLAIMS
MANAGEMENT
We are always available to explain any questions you may have about your invoice so that together, we can ensure the items and charges are right. In the case of any mistake, we will solve it as quickly as possible.
DIRECT DEBIT &
PAYMENT SCHEDULE
We advise you on the contract plan that best suits your consumption targets and we simplify the direct debit process, so you won’t have to worry about paying your bills all the time!
We can also help you to pay in installments if you need to.
